Ignite Creation Date:
2024-05-05 @ 6:31 PM
Last Modification Date:
2024-10-26 @ 9:34 AM
Study NCT ID:
NCT00499161
Status:
COMPLETED
Last Update Posted:
2008-02-18
First Post:
2007-07-09
Brief Title:
Effect of Patient-Centered Care PCC on Patient Satisfaction at Hospital Discharge
Sponsor:
University of Pittsburgh
Organization:
University of Pittsburgh
Study Overview
Official Title:
Effect of Patient-Centered Care PCC on Patient Satisfaction at Hospital Discharge
Status:
COMPLETED
Status Verified Date:
2008-02
Last Known Status:
None
Delayed Posting:
No
If Stopped, Why?:
Not Stopped
Has Expanded Access:
False
If Expanded Access, NCT#:
N/A
Has Expanded Access, NCT# Status:
N/A
Acronym:
PCC
Brief Summary:
The purpose of this randomized clinical trial is to examine the effect of Patient-Centered Care PCC on a patients level of satisfaction on discharge from an acute healthcare setting Findings from this study will assist in determining if PCC administered by nurses should be instituted hospital wide
SPECIFIC AIMS
1 To examine the effect of Patient-Centered Care on patient satisfaction
2 To examine the effect of Patient-Centered Care on the quality of patient care
3 To examine the effect of patients perception of nursing care on patient satisfaction
SPECIFIC AIMS
1 To examine the effect of Patient-Centered Care on patient satisfaction
2 To examine the effect of Patient-Centered Care on the quality of patient care
3 To examine the effect of patients perception of nursing care on patient satisfaction
Detailed Description:
Patient-Centered Care PCC also known as individualized patient care or negotiated care focuses on the patients right to have hisher values and beliefs respected as an individualThis respect is viewed as part of a commitment to build a deep understanding of the patient as a thinking and feeling individual with the ability to change and develop A person-centered model of care requires a nurse to work with an individuals beliefs values wants needs and desiresThis adaptation to a patients personal needs requires the nurse to be flexible respectful and reciprocal when providing patient care If the patients expectations are not appropriate to the type of care needed to heal or if the patient refuses or denies a specific type of treatment that is known as influencing ones quality of care the nurse must negotiate with the patient Negotiation incorporates education which is believed to increase the patients level of understanding In addition negotiation allows the nurse and patient to define a level of treatment that is specific to the patients needs but still seen as a quality indicator
The Institute of Medicine IOM has listed PCC as one of six national quality aims for improvement The IOMs vision is that all health professionals will be educated to provide and deliver PCC as part of an interdisciplinary team In 2001 the IOM report Crossing the Quality Chasm A New Health System for the 21st Century recommends a mixture of approaches to achieve their vision These approaches include an appropriate training environment research public reporting and leadership At present there is little evidence to support the critical role nurse clinicians play in providing PCC and satisfying patients needs
The Institute of Medicine IOM has listed PCC as one of six national quality aims for improvement The IOMs vision is that all health professionals will be educated to provide and deliver PCC as part of an interdisciplinary team In 2001 the IOM report Crossing the Quality Chasm A New Health System for the 21st Century recommends a mixture of approaches to achieve their vision These approaches include an appropriate training environment research public reporting and leadership At present there is little evidence to support the critical role nurse clinicians play in providing PCC and satisfying patients needs
Study Oversight
Has Oversight DMC:
None
Is a FDA Regulated Drug?:
None
Is a FDA Regulated Device?:
None
Is an Unapproved Device?:
None
Is a PPSD?:
None
Is a US Export?:
None
Is an FDA AA801 Violation?:
None